We place significant emphasis on our packaging techniques.
Utilizing robust and top-tier packaging materials, the interior of the box, and the distinct yellow Japanese fabric, we ensure that our time-tested quality standards safeguard the artwork from potential damage during transit.
In collaboration with transportation, insurance, and documentation companies, we successfully deliver our masterpieces to art enthusiasts across the globe.
In collaboration with transportation, insurance, and documentation companies, we successfully deliver our masterpieces to art enthusiasts across the globe.
Do you accept returns?
Yes, within 60 days of receiving the work you can send it back, and once we get the undamaged painting, we will refund it.
What if I scratched or otherwise damaged the painting?
It depends on how damaged the item is, but generally we will hold on to 50% of the refund as compensation for the painting's lost value.
Return policy
Returns are accepted within 60 days after the item delivery.
If a buyer returns an item, it should be returned in the same condition in which it was received, and it should include all items that were in the original package.
If the returned item is damaged, or missing any parts, or is damaged during return shipping because it wasn't packaged correctly, we might deduct 50% from the refund to cover the loss in the item's value.
If a buyer returns an item, it should be returned in the same condition in which it was received, and it should include all items that were in the original package.
If the returned item is damaged, or missing any parts, or is damaged during return shipping because it wasn't packaged correctly, we might deduct 50% from the refund to cover the loss in the item's value.